Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays. During high-demand periods, holidays, or promotional events, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Time

We currently offer international shipping to supported countries and regions.

Estimated delivery times:

Standard International Shipping: 5–15 business days
Remote areas or special circumstances: Additional time may be required

Please note that delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on:

Customs clearance procedures
Local postal services
Weather conditions
Holidays
Unexpected transportation delays

Shipping Costs

Shipping fees are calculated based on the destination, product weight, and shipping method selected at checkout.

Any applicable shipping charges will be displayed before completing your purchase.

Tracking Information

Once your order has been shipped, tracking information will be provided by email when available.

Please allow several days for tracking information to become active after shipment.

If your tracking number shows no updates for a period of time, this does not necessarily mean your package is lost. International shipments may experience delays during customs inspection or carrier transfers.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country.

These charges are the responsibility of the customer unless otherwise stated.

We are not responsible for delays caused by customs clearance processes.

Shipping Delays

While we do our best to ensure timely delivery, we cannot be responsible for delays caused by carriers, customs authorities, weather conditions, or other circumstances beyond our control.

If your order has not arrived within the expected delivery window, please contact our customer support team and we will assist you in checking the shipment status.